Missing Your GrabOne Emails?

by GrabOne | Feb 26, 2015 | How To | 19 comments

Been missing your GrabOne emails? We’re missing you too!

Sometimes in the quest to improve things, Gimme sometimes breaks things. It’s one of the downsides of employing a bright blue furry monster. If you’re one of those who is still having problems getting your regular GrabOne emails please click on the problem below and check out our handy guide to help you fix it:

I’m not getting GrabOne emails at my work email address >>> fix it!

I’m on Gmail and have stopped getting GrabOne emails >>> fix it!

I’m on Yahoo and have stopped getting GrabOne emails >>> fix it!

I’m on Hotmail/MSN and have stopped getting GrabOne emails >>> fix it!

I’m not getting my GrabOne emails OR I’m getting some but not all my usual emails
Please click here and give us a couple of details so we can have our team work on fixing this for you!

19 Comments

Shinta on 27 November 2016 at 6:20 am

I have changed my email address. How do I update my new email in my grabone account? thanks
Reply
- GrabOne on 28 November 2016 at 10:38 am
  
  You can go to https://www.grabone.co.nz/my-stuff/my-account, and hit the ‘change’ button next to where it says email 🙂
  Reply
  - Kelvin on 29 March 2018 at 6:39 am
    
    It does not say change next to my email address. How do I change it?
    Reply
    - GrabOne on 3 April 2018 at 2:13 pm
      
      Hi Kelvin, our helpdesk will be able to help you with that! Please give them a call on 0800 GRABONE (0800 472 2663), or fill out our online contact form here: https://www.grabone.co.nz/contact-us
      Reply
Mariana on 31 January 2018 at 8:21 am

Hello !! I have created an account and purchased a couple of tickets but then I couldn’t activate my account (because I’ve never received the e-mail to activate it), so I didn’t get the code that I need. Could you tell me what should I do ? thanks 🙂
Reply
- GrabOne on 2 February 2018 at 10:39 am
  
  Hi Mariana, our helpdesk will be able to help you with that! Please give them a call on 0800 GRABONE (0800 472 2663), or fill out our online contact form here: https://www.grabone.co.nz/contact-us
  Reply
  - Mariana on 2 February 2018 at 10:50 am
    
    Thank you very much, my problem was solved 🙂
    Reply
Sarah on 24 March 2018 at 12:34 pm

I just signed up to grab one and brought a voucher but gave the wrong email and now I cannot see voucher. Wrong email I entered is sarahmccaughan1012@gmail.com. My actual email is srmccaughan1012@gmail.com
Reply
- GrabOne on 26 March 2018 at 7:54 am
  
  Hi Sarah, we’ve updated your account now, so you should be able to access your voucher by logging in with your correct email address. If you have any further issues, please contact our helpdesk team here: https://www.grabone.co.nz/contact-us
  Reply
  - Roxane on 25 October 2018 at 11:13 am
    
    Hi i have all so enterd in the rong email.. it’s ment to b rrudolphp119@hotmail.com
    But I did Rrudolphp119@hotmail.com.. can u plz help me…
    Reply
    - GrabOne on 25 October 2018 at 11:58 am
      
      Hi Roxane, email addresses aren’t case sensitive, so you should still be able to access your account using rrudolphp119@hotmail.com. 🙂
      Reply
Gloria Feringa on 30 March 2018 at 9:35 am

Having a bit of a problem completing getting onto Grabone as a member. Hope all is well now!
Reply
- GrabOne on 3 April 2018 at 2:16 pm
  
  Hi Gloria, it looks like you’re now email verified! 🙂 If you’re still having issues, please get in touch with our helpdesk on 0800 GRABONE (0800 472 2663), or fill out our online contact form here: https://www.grabone.co.nz/contact-us
  Reply
Desrae leef on 1 April 2018 at 5:06 am

Entered wrong email how do I change it
Reply
- GrabOne on 3 April 2018 at 2:10 pm
  
  Hi Desrae, we’ve updated your account now. 🙂
  Reply
Lana on 5 April 2018 at 9:46 am

Entered wrong email how do I change it. I have put too many (r) in.
Reply
- GrabOne on 5 April 2018 at 12:09 pm
  
  Hi Lana, please get in touch with our helpdesk on 0800 GRABONE (0800 472 2663), or fill out our online contact form, and they’ll be able to help! https://www.grabone.co.nz/contact-us
  Reply
Alaifetu Tafola on 14 February 2019 at 4:44 pm

Entered my email wrong. Got the .com and .co.nz wrong. Please help.
Reply
- GrabOne on 15 February 2019 at 8:36 am
  
  Hey Alaifetu, no problem! We’ve updated your address and sent you an email to reset your password. 🙂
  Reply

Missing Your GrabOne Emails?

19 Comments

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