Been missing your GrabOne emails? We’re missing you too!
Sometimes in the quest to improve things, Gimme sometimes breaks things. It’s one of the downsides of employing a bright blue furry monster. If you’re one of those who is still having problems getting your regular GrabOne emails please click on the problem below and check out our handy guide to help you fix it:
I’m not getting GrabOne emails at my work email address >>> fix it!
I’m on Gmail and have stopped getting GrabOne emails >>> fix it!
I’m on Yahoo and have stopped getting GrabOne emails >>> fix it!
I’m on Hotmail/MSN and have stopped getting GrabOne emails >>> fix it!
I’m not getting my GrabOne emails OR I’m getting some but not all my usual emails
Please click here and give us a couple of details so we can have our team work on fixing this for you!
I have changed my email address. How do I update my new email in my grabone account? thanks
You can go to https://www.grabone.co.nz/my-stuff/my-account, and hit the ‘change’ button next to where it says email 🙂
It does not say change next to my email address. How do I change it?
Hi Kelvin, our helpdesk will be able to help you with that! Please give them a call on 0800 GRABONE (0800 472 2663), or fill out our online contact form here: https://www.grabone.co.nz/contact-us
Hi I didn’t get my ticket confirmation grab one voucher
Would like please send to my new email is
desakmasning@yahoo.com
I just purchased4 super pass tickets to rainbows end wheres the email to confirm or wheres the tickets
I forgot a number in my email address how do I change it
just bought ticket to ten pin bowling not received email
I’m not receiving emails
changed my email adress
I’m not getting email’s to my account. Not even the verifie ones.
Hello !! I have created an account and purchased a couple of tickets but then I couldn’t activate my account (because I’ve never received the e-mail to activate it), so I didn’t get the code that I need. Could you tell me what should I do ? thanks 🙂
Hi Mariana, our helpdesk will be able to help you with that! Please give them a call on 0800 GRABONE (0800 472 2663), or fill out our online contact form here: https://www.grabone.co.nz/contact-us
Thank you very much, my problem was solved 🙂
I just signed up to grab one and brought a voucher but gave the wrong email and now I cannot see voucher. Wrong email I entered is sarahmccaughan1012@gmail.com. My actual email is srmccaughan1012@gmail.com
Hi Sarah, we’ve updated your account now, so you should be able to access your voucher by logging in with your correct email address. If you have any further issues, please contact our helpdesk team here: https://www.grabone.co.nz/contact-us
Hi i have all so enterd in the rong email.. it’s ment to b rrudolphp119@hotmail.com
But I did Rrudolphp119@hotmail.com.. can u plz help me…
Hi Roxane, email addresses aren’t case sensitive, so you should still be able to access your account using rrudolphp119@hotmail.com. 🙂
Same here, would need help asap
I just signed up to grab one and brought a voucher but gave the wrong email and now I cannot see voucher. Wrong email I entered is cheyennecook1@cound.com My actual email is cheyennecook1@cloud.com
Having a bit of a problem completing getting onto Grabone as a member. Hope all is well now!
Hi Gloria, it looks like you’re now email verified! 🙂 If you’re still having issues, please get in touch with our helpdesk on 0800 GRABONE (0800 472 2663), or fill out our online contact form here: https://www.grabone.co.nz/contact-us
I just signed up to grab one and brought a voucher but gave the wrong email and now I cannot see voucher. Wrong email I entered is cheyennecook1@icound.com. My actual email is cheyennecook1@icloud.com, can I get urgent help please
Entered wrong email how do I change it
Hi Desrae, we’ve updated your account now. 🙂
Entered wrong email how do I change it. I have put too many (r) in.
Hi Lana, please get in touch with our helpdesk on 0800 GRABONE (0800 472 2663), or fill out our online contact form, and they’ll be able to help! https://www.grabone.co.nz/contact-us
Entered my email wrong. Got the .com and .co.nz wrong. Please help.
Hey Alaifetu, no problem! We’ve updated your address and sent you an email to reset your password. 🙂
I have put in wrong email address when I opened Grabone account.
How can I refund that money and changed the email back to my right email address?
Hi I have purchased grabone vivo deal in Tauranga about an hour ago. Gave wrong email…angie.chambers@gmail.com. can we please send me the ticket to alrchambers@hotmail.com
Comment *I didn’t get a coupon email for the product purchase
I think Ive just bought the wrong software deal. Cant check it. I have verified the account but then neeeded to reverify it for some reason s I sent back the emails I got (that had no number on them – they just told me to ignore it) but I need to know what I actually ended up buying. Also I saw a “new to grabone$10 voucher but now I cant find it. What do I do to activate that and how do I check what I bought?
Can you please change my email address? I accidentally wrothe .con instead if .com
Thank you
Never purchased here. My friends advise me I shouldn’t purchase as they are unreliable
Hi I bought 3x retro gamers last night and I haven’t received any emails to confirm my purchase. It keeps saying to resend verification email but when I do nothing is being sent to my email address.
Hi there, i put in the wrong email address and now I can’t verify my email because it doesn’t exist.
I just want to buy a product
I just bought a voucher but entered the wrong email address and now I can’t verify my account. The email I entered was peteandj9@gmai.com and my email is peteandj9@gmail.com